📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

🚚 Shipping Policy

We proudly ship within the United States and Canada.

Shipping Times

• United States: 3–7 business days
• Canada: 5–10 business days

Please note: Shipping times may vary during peak seasons or due to unforeseen carrier delays.

Shipping Costs

• We offer free shipping on all orders 🎉

🔁 Returns & Exchanges

We want you to love your purchase ❤️

If you're not completely satisfied, you can request a return or exchange within 30 days of receiving your order.

Return Conditions

• Items must be unworn, unwashed, and in original condition
• All original tags must be attached
• Proof of purchase is required

Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a tracked shipping service

💸 Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for the refund to appear on your account

🔄 Exchanges

Need a different size or color?

We offer exchanges for the same item, subject to availability.
If your preferred item is unavailable, we will issue a refund instead.

❌ Order Cancellations

Orders can be canceled within 1 hour of purchase.

After this window, your order may already be processed and cannot be canceled.

📍 Incorrect Address

Please double-check your shipping details before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses.

📭 Lost or Stolen Packages

Once a package is marked as delivered, we are not responsible for lost or stolen items.

If this happens, we recommend contacting the shipping carrier directly.

📩 Contact Us

If you have any questions, we’re here to help!

📧 Email: support@yourstore.com
⏱️ Response time: Within 24–48 hours

💡 Conversion Boost Tip (important)

For higher sales, add this above your Add to Cart button:

👉 Free Shipping • 30-Day Returns • Fast Delivery